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    - Private feedback channel with Beth Blackerby

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Hi, Iam  having problems viewing the video content today.  When I attempt to view a video I get a grey warning triangle with the message "Video forbidden this video is private". I joined violin lab yesterday and was able to view the content fine but today Iam having problems!  I have tried logging out and back in again and the site recognises my userid and password.  I can download pdf files from members resources but I cannot view the videos. Is this a general problem or is it just me ! Hopefully someone out there can help Thanks.  


3 Responses
Posted: January 17, 2012
Last Comment: January 17, 2012
Replies


Posted: January 17, 2012

21:00 hrs UK
Hi, thanks for your replies I can now see the videos.  I forgot to mention in my post that I was trying to access these at 10:00 Hrs UK time.  Anyway its all seems OK now. Thanks once again - and thanks for the care and attention you give to the video content.


KarenJ
Posted: January 17, 2012
has this come back up?  i can see all the videos.  just wondering if everything was back to normal.

Beth Blackerby
Posted: January 17, 2012
ANthony, several people are having this problem today.  I just went to the Viddler site to investigate, and they just revamped their entire website, including the user interface. I suspect there are a few bugs. I'm going to give them an hour or two to get set up, then email. Meanwhile, is anyone else having the same problem, or is this affecting only a few?